Media Suite Customer Support
Set up Email Using Apple Mail

Follow the instructions below to configure your new Email Account using the custom domain and email settings provided by Media Suite in Apple's Mail Program.

Step 1
Launch your Apple Mail Program and from the top left of the screen choose the "Mail" drop list and then select "Preferences".

Step 2
In the Accounts Preferences window select the "+" symbol in the bottom left area of the window.

Step 3
Type your Full Name or Business Name in the "Full Name" field then type your email address and password as provided by Media Suite and click Continue. Double check to be sure your submissions are accurate. If you have lost your password please contact Media Suite.

Step 4
From Account Type Select "POP" then in the Description Field use something that will identify that account for you in your mail program. For example for our sales@... account we put Media Suite Sales. Then in the incoming mail server field put the pop.yourdomain.com information as provided by Media Suite as well as the User Name & Password. NOTE: Your username is always your full email address. When done click Continue.

Step 5
Now setup your outgoing mail server. Again choose a descriptive name then type the SMTP outgoing mail server information as provided by Media Suite. i.e: smtp.yourdomain.com. Check the box for "Use only this server" and check the box for "Use Authentication" and again submit your User Name & Password as provided by Media Suite.

Step 6
You will be asked if you want to use SSL for your Outgoing Mail. Keep the Check but UNCHECKED and select "Password" under the Authentication drop list and click continue.

Step 7
Now all of your settings are complete and you may click "Create" to finish and begin receiving your new custom domain email account. NOTE: You may also access your email from any computer using webmail.mediasuite.ca and logging in using your User Name (full email address) and Password.