 Media Suite Customer Support
Set up Email Using iPhone
Follow the instructions below to configure your new Email Account using the custom domain and email settings provided by Media Suite on iPhones Mail App.
 Step 1
Click the Settings icon on your iPhone.
 Step 2
Click the "Mail" Contacts, Calendars" Row.
 Step 3
Click the "Add Account" Row.
 Step 4
Click the "Other" row.
 Step 5
Click the "Add Mail Account" row.
 Step 6
Complete the Name field, use your name or Business Name. Put your email address in the address field and the password provided by Media Suite in the Password field. The Description field is used as your reference for that account and is not visible by receivers of your mail.
 Step 7
Click the "POP" option than follow the screen downward and complete each of the forms. Your Name, Address & Description will already be filled out. Using the information provided by Media Suite complete the incoming mail server, outgoing mail server and submit your username and password in both fields. If you do not have this information please contact Media Suite.
When your done click "Save" on the top right of the screen. It may take a while to verify.
Be sure this information is accurate, this is the most common place for errors to occur as accuracy is imperative.
 Step 8
A message will likely appear twice stating that both the incoming and outgoing servers can not connect through SSL. It will ask if you want to try to connect without SSL Click "Yes".
 Step 9
Once verified your account will be created and it will appear in the list. Now verify your outgoing mail settings are correct by clicking on your new account in the list.
 Step 10
At the bottom of the screen, directly under the Outgoing Mail Server click on the SMTP service for your account to view the details.
 Step 11
Be sure the SSL tab says off and be sure the Server Port says 587, if not change it. Once complete click "done". Now click the Home Button on your phone to access your home screen and launch the Apple Mail program and you will begin to receive emails from your new account.
|
